So that our customers can utilise the services of Directhousebuyer .co.uk we need to obtain information about you and we respect the privacy of all our customers. We need to know your name, property address, e-mail address, telephone number(s), vendor selling price and quite often any amount of debt secured against the property.
We need to obtain this information so that we can make you a accurate offer that will then be subject to inspection. This information is used by us and our agents and sub-contractors. This information is also used for the prevention of fraud and the prevention of money laundering and in some circumstances to trace debtors.
We monitor telephone conversations, written communications and emails as well as collecting usage statistics and patterns on our website in order to improve and enhance our service.